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TERMS & CONDITIONS

Delivery

 

  • We use Royal Mail to ship our glitter kits around the UK

  • Our usual post day is on a Thursday. If you need your glitter kit faster than this, please get in touch to arrange

  • Our standard delivery method is First Class for our Glitter Survival Kits and First Class Signed For on our Ultimate Glitter Survival Kits

  • Please allow us 48 hours to process your order and our standard process & shipping is 2-4 days

  • We do not currently ship internationally. If you’d like to purchase a kit from us and you’re outside of the UK, please get in touch first to discuss

  • Delivery times are just a guideline – we are not responsible for any delays incurred by the postal service

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What to do if you haven’t received your order

 

  • If you haven’t received your order within 7 working days, please contact us

  • We are not responsible for orders which have gone missing due to the customer adding the incorrect address details on at check out.

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Returns, refunds & exchanges

 

Contact us if you’re item has been damaged in any way but due to the nature of the product, we do not offer returns, refunds or exchanges.

Got a question we haven’t covered here?

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